The Tribes Platform Privacy Policy
Last updated: 22 April 2025
1. Introduction
Welcome to The Tribes Platform (“we”, “our”, “us”).
We help people share knowledge and connect around the topic of Regenerative Neighborhoods.
This Privacy Policy explains how we collect, use, disclose and protect information about you (“Users”, “you”)—including how we analyse User‑generated content for educational and research purposes.
By creating an account or otherwise using the Service you acknowledge that you have read and understood this Policy.
2. Information We Collect
| Category | Examples | Collected when… |
|---|---|---|
| Account Data | name, email, password (hashed), profile photo | you register |
| Profile Content | bio text, links, images, location you choose to share | you create/update a profile |
| Usage Data | log‑files, device type, IP, pages viewed, referral URLs | you browse or interact |
| Communications | messages you send to support or public comments | you contact us |
Sensitive data. Do not post data you consider sensitive—e.g., health or financial details—in your public profile.
3. How We Use Your Information
| Purpose | Details & examples | Legal basis* |
|---|---|---|
| Provide & secure the Service | account creation, authentication, troubleshooting | Contract (TOS) |
| Service analytics | measure feature adoption, improve UI, detect abuse | Legitimate interests |
| Educational & research use | • aggregate profile data to create anonymised dashboards, white‑papers, case studies and blog posts• feed profile text to large‑language‑model (LLM) services that summarise themes, extract skills or tag interests | Legitimate interests / Consent |
| Personalisation | recommend content or connections | Legitimate interests |
| Legal compliance | tax, fraud prevention, law‑enforcement requests | Legal obligation |
* Where we rely on consent (e.g., email marketing) you can withdraw it at any time via Settings or by contacting us.
4. Educational & Machine‑Learning Processing
- What happens
- Profile Content may be transmitted to vetted third‑party AI/LLM processors under strict data‑processing agreements.
- The processors act only on our instructions and must not train public models on your data.
- Results come back as summaries, tags or statistics that we store in our own infrastructure.
- Aggregation & Anonymisation
- Before we share dashboards, white‑papers or presentations outside the Service, we transform the data so that no individual is reasonably identifiable (e.g., we publish “37 % of users mention permaculture” rather than raw bios).
- We remove unique phrases to prevent re‑identification.
- Opt‑out
- You can disable inclusion in analytics/educational datasets at any time: email support@tribesplatform.app
- Opt‑out applies to future processing; previously aggregated and irreversibly anonymised data may be retained.
5. How We Share Information
| Recipient | Reason | Safeguards |
|---|---|---|
| Service providers (hosting, analytics, LLM) | operate and improve the Service | Data‑Processing Agreements (DPAs) incl. confidentiality, deletion, security |
| Researchers & educators | publish aggregated insights, case studies | Only de‑identified data |
| Business transfers | merger, acquisition | Contractual protection; you will be notified |
| Legal authorities | comply with law or protect rights | Only when required & minimised |
We never sell your personal information.
6. International Transfers
Our servers are in The United States of America; some processors may be abroad (e.g., US/EU).
When we transfer data internationally we rely on:
- Standard Contractual Clauses (GDPR Art 46), or
- APP 8 “reasonable steps” under Australia’s Privacy Act, or
- other approved mechanisms.
7. Security
We use best‑practice security measures including TLS encryption, role‑based access controls, routine penetration testing and logged administrative access. No system is 100 % secure; we have incident‑response procedures and will notify you of any notifiable breach in line with applicable law.
8. Data Retention
We keep Account and Profile data while you have an account and for up to ‹XX months› afterwards to allow reactivation or to comply with legal obligations. Aggregated, anonymised datasets may be kept indefinitely.
9. Your Rights
Depending on your jurisdiction you can:
- Access, correct or delete personal data
- Object to or restrict processing (e.g., analytics opt‑out)
- Receive a portable copy of data you provided
- Lodge a complaint with your local regulator
Submit requests via privacy@‹platform›.com. We will respond within 30 days.
10. Children’s Privacy
The Service is not directed to children under 16. We do not knowingly collect data from children under that age. If you believe we have, contact us and we will delete it.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be announced via email or in‑app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
12. Contact Us
Questions or concerns?
Data Protection Officer: Oscar Correa
Email: support@tribesplatform.app
Last reviewed 22 April 2025